How do I place an order?

Simply choose your favorite items, add them to your cart, and follow the checkout process. Once the payment is completed, you’ll receive a confirmation email.

Which payment methods do you accept?

We accept various payment methods, including iDEAL and credit cards.

Can I pay later?

No, we don't use Klarna

I didn’t receive a confirmation email, what should I do?

Check your spam folder first. If it’s not there, contact us at pleun@lamotovita.com.

What are the shipping costs?

Shipping worldwide for free on orders over €99,95. For orders below this amount, shipping fees apply depending on your country:
The Netherlands - 6,95
EU - 10,-
Worldwide - 15,-

Do you ship to the U.S.A?
yes, as of August 29, 2025, the U.S. government has eliminated duty-free imports. This means that all shipments to the United States, regardless of their value, may now be subject to customs duties, taxes, and additional fees.

What does this mean for you as a U.S. customer?

• For all orders shipped on or after August 29, 2025, U.S. Customs may charge additional fees upon delivery.
  
• These costs are set by U.S. Customs and are not included in the prices shown on our website.
  
• La Moto Vita is not responsible for any customs duties, taxes, or clearance fees charged upon import.
  

We want you to be aware of this change so there are no surprises when your order arrives.

For questions about your order or shipping, you can always contact us at info@lamotovita.com

Do you ship worldwide?

Yes, Shipping worldwide for free on orders over €99,95. For orders below this amount, shipping fees apply depending on your country:
The Netherlands - 6,95
EU - 10,-
Worldwide - 15,-

Heads-up for our riders outside the EU
If you're ordering from outside of the EU, you might be asked to pay extra charges upon delivery, like VAT, import duties, or handling fees. These charges vary and are unfortunately out of our hands.

How long will it take for my order to arrive?

Orders in The Netherlands and Belgiu are typically processed within 1-2 business days.
Within Europe: about 1 week
Worldwide: 2-3 weeks

Can I track my order?

Yes, you’ll receive a tracking number once your order has been shipped.

Do you ship internationally?

Yes, we ship worldwide. Please note that shipping costs and delivery times vary per country.

Please check out our Refund Policy for more info

How do I know which size I need?

Most of our products fit like your regular size. Check out the product information to see how the product fits. If you’re unsure, feel free to contact us in the chat for advice. We are happy to help :)

What materials are used in your clothing?

Our clothing is made from high-quality materials that provide both comfort and durability. Our clothing provides heat- and moisture control, just pick your favorite!

Are the jackets and pants waterproof?

Our clothing is designed for style and comfort but is not fully waterproof.

Do your clothes contain protective materials?

No, our clothing does not include built-in protective materials as they are baselayers. For safety, we recommend wearing protective gear over your LMV outfit. Our hoodies can be worn over your gear as they are lightweighted!

How can I reach you if I have questions?

You can email us at pleun@lamotovita.com or use the chatbox on our website.

Do you have a physical store or showroom?

Currently, we do not have a physical store; all our products are available online or you can find our clothing at the LMV dealerships in The Netherlands.

Do you offer a warranty on your products?

Yes, we offer a warranty against manufacturing defects. If you experience any issues with your purchase, please contact us.